Lj problems

[urbpan]

So after a week, and 839 (last count) commented complaints to lj_maintenance, with no reply, there is still a problem with getting comments sent to email boxes (as well as a bunch of other problems that haven't affected me yet). Of course, if the Powers That Be are not receiving comments to their email, they may not know about the problem (just kidding, I'm sure they know). What's baffling is the week-long lack of acknowledgement of the problem, never mind a solution.

I don't usually post about technical issues, but since my journal is most interesting as conversation between many people, this problem is affecting it directly. When people aren't aware that their comment has been replied to, the conversation stops.

If I had a free account, I wouldn't complain so much. I'd just switch back over to blogspot. But since I have a paid account, it's the equivalent of only getting half of my incoming phone calls. You can bet that I'd expect compensation from the phone company. I know that they did some major work (moving hardware, I believe) last week, but while that may be a reason for the problem, it's not an excuse. The most frustrating thing is the lack of any acknowledgement or any hint that they are working on the problem. This from a company that lets us know every time they change the design on their goat mascot.

Comments

[cottonmanifesto.livejournal.com]

That's not it. It'd be all or nothing if that was the case, and I'm getting notifications at about a 30% rate.

Besides, that was over a week ago and the problem is still happening.